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Air Cairo Partners with Xceed to Launch a New Call Center, Revolutionizing Customer Support

27 November, Cairo - Air Cairo, a rapidly expanding airline that serves both domestic and international destinations, is excited to announce the inauguration of its Call Center in collaboration with Xceed, a prominent customer experience management company.

This collaboration marks a significant milestone in Air Cairo's ongoing commitment to delivering exceptional customer service and enhancing the travel experience for its valued passengers.

The newly established Call Center, which began operations on November 27, 2023, demonstrates Air Cairo's commitment to delivering efficient and personalized support to its customers. By partnering with Xceed, a renowned expert in customer experience management, Air Cairo aims to utilize their expertise and advanced technologies to provide a seamless and improved service experience.

Through this partnership, Air Cairo's Call Center will be equipped with cutting-edge technologies and staffed by a team of highly skilled professionals trained to handle a wide range of customer inquiries. The collaboration with Xceed ensures that passengers receive prompt assistance, whether they need help with reservations, flight information, or any other travel-related concerns.

"Air Cairo is excited about the launch of our new Call Center in collaboration with Xceed," said Mr. Salah Kadri, Commercial Director at Air Cairo. "By utilizing Xceed's expertise in customer experience management, we are confident that this partnership will empower us to deliver an exceptional level of service to our passengers, thereby reinforcing our dedication to customer satisfaction."

Passengers can contact Air Cairo's dedicated Call Center in Egypt by dialing 2727 from any mobile phone or 090072727 from any landline. The Call Center will be available all week long from 6:00 AM to 12:00 AM